Pre-Delivery

• Concierge Assignment: A RealCar Concierge delivers your cleaned car to your chosen address.
• Arrival Window: Allow a 15-minute window around your scheduled time.
• Live Tracking: Track your Concierge in real-time through the RealCar app.
• Communication: Message your Concierge directly through the app.

The Handover

• Your Concierge photographs the car's condition and verifies your driver's license.
• Sign the rental agreement before receiving the keys.

After Delivery

Share your experience and consider tipping your Concierge. 100% goes directly to them.

Reminders

• Concierges wait only 10 minutes after scheduled time.
• Present your physical driver's license (digital not accepted).
• Download the RealCar app for tracking and communication.